We have two ears and one mouth, so we should listen twice as much as we speak. Of course it is not the reason, it is the solution by evolution, but the 2:1 ratio is worth remembering.
There’s also a great book about listening: „You're Not Listening: What You're Missing and Why It Matters” by Kate Murphy. Highly recommended for everyone, not only managers and executives, as active listening is what we all should do and not only at work.
There’s also a great book about listening: „You're Not Listening: What You're Missing and Why It Matters” by Kate Murphy. Highly recommended for everyone, not only managers and executives, as active listening is what we all should do and not only at work.
Thank you for recommending the book, I’ve put it on my reading list.